Privacy Policy

Website: https://www.avtimelesstreasures.com
Company Name: AV Timeless Treasures

At AV Timeless Treasures, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase on our website. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, email, phone number, billing/shipping address, payment details.
Account Information: Username, password, order history, wishlist.
Technical Information: IP address, browser type, operating system, device identifiers.
Usage Data: Pages viewed, time spent, click data, shopping behavior.
Cookies & Tracking Data: Information collected through cookies, pixels, and analytics tools.

2. How We Use Your Information

We use the collected information to:

Process and deliver your orders.
Provide customer service and support.
Send order confirmations, updates, and promotional offers.
Improve website performance, features, and security.
Detect fraud and unauthorized activity.
Comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell your personal data. However, we may share it with:

Service Providers: Payment gateways, logistics/shipping partners, IT support, marketing tools.
Legal & Regulatory Authorities: When required by law or to protect our rights.
Business Transfers: If we merge, acquire, or sell assets, your information may be transferred.

4. Cookies & Tracking

We use cookies and similar tracking technologies to:

Remember your preferences.
Enable shopping cart and checkout functionality.
Analyze website traffic and performance.
Show personalized product recommendations.

You may disable cookies in your browser, but some features may not work properly.

5. Data Security

We implement encryption, secure servers, firewalls, and access restrictions to protect your data. However, no method of transmission online is 100% secure.

6. Your Rights

Under GDPR (European Union Customers):

You have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Restrict or object to our processing of your data.
Request data portability.
Withdraw consent at any time.
File a complaint with your local Data Protection Authority.

To exercise these rights, contact us at [insert email].

Under CCPA/CPRA (California Customers):

You have the right to:

Know what personal information we collect and how we use it.
Request disclosure of categories and specific pieces of information collected.
Request deletion of your personal information (with some exceptions).
Opt-out of the sale or sharing of personal information (“Do Not Sell My Info”).
Non-discrimination for exercising privacy rights.

California residents can submit requests by emailing info@avtimelesstreasures.com

7. Retention of Data

We retain personal data only as long as necessary for business, legal, or tax purposes, after which it is securely deleted.

8. Children’s Privacy

Our website is not intended for children under 13 (or the age of digital consent in your country). We do not knowingly collect personal information from children.

9. International Transfers

If you are located outside our hosting country, your data may be transferred and processed in countries with different data protection laws. We ensure safeguards are in place to protect your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date.

11. Contact Us

For any privacy-related questions or requests, please contact us:

AV Timeless Treasures
Email: info@avtimelesstreasures.cm
Phone: +91 79948 01718 / +91 9744 714570
Address:

AV Timeless Teasures

Behind Co-operative Bank, Vyanashala,

Chingavanam PO Kottayam,

Kerala India – 686533